Returns & Exchanges
At 3.1 Phillip Lim, we strive for complete satisfaction with your purchase. We accept returns of unworn, unwashed, and undamaged items with all original tags attached within 30 days of the delivery date.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label and print the return authorization form to include inside your package.
Pack and Ship
Securely pack your items in the original packaging, attach the prepaid shipping label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing